I am a Professor in Public Management at the School of Public Policy, University College London and Co-Director of the the Centre for People Analytics in Government and the UCL Policy Lab.

My core research interest is in the use of data to measure and improve how public administrations and civil services work.

My research has led a range of government organizations to change and improve management practices, and has been published in more than 70 academic and policy publications.


University College London
School of Public Policy
29/31 Tavistock Square
London WC1H 9QU, UK

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